IT Systems Engineer Manager

About this role

Scale AI is seeking an experienced IT Systems Engineering Manager to lead the design, development, and operation of our expanding SaaS and infrastructure ecosystem. In this role, you’ll have the opportunity to shape the technical roadmap and guide modernization efforts across our systems, tools, networks, and support operations. You’ll play a key role in evolving our identity and access management (IAM) strategy, moving the organization toward a modern zero trust approach that balances security and usability. This role offers the chance to champion operational excellence and IT security while meaningfully improving the employee experience—reducing friction, increasing reliability, and helping teams work more efficiently. The ideal candidate will drive automation at scale, including the thoughtful use of AI to eliminate repetitive work for both the IT organization and the broader company.